What you Need to know!
Many agent sells airplane tickets or travel packages allow consumers to purchase travel insurance also known as travelers insurance as an added service.
Travel insurance is often bought to protect customers from unexpected events; however, there is one unexpected event that is often not covered: war.
US strikes on nuclear sites in Iran over the weekend prompted the Australian government to issue a travel warning, advising that ‘the security situation is unpredictable and could deteriorate further with little warning.’ Australia has also closed its embassy and operations in Tehran, warning that “our ability to provide consular assistance in Iran is extremely limited.”
As a result of the nuclear strikes, several airlines have cancelled and rerouted flights to Doha and Dubai while avoiding airspaces over Iran, Iraq, Syria and Israel.
Unfortunately, acts of war are not usually covered by travel insurance, and the airlines don’t have to guarantee flight arrival times, so consumers may end-up out of pocket, Natalie Ball, managing director of Comparetravelinsurance.com.au, told Travel Weekly.
Ball advises that flight delays, rerouting, and cancellations are commonplace when it comes to travel. She notes: “It’s not unusual for airlines to reroute flights, particularly where passenger safety is concerned.”
In situations like those unfolding in the Middle East, Ball advises that passengers may ultimately bear the financial burden of such disruptions.
“Travel insurance is designed to protect you from unexpected events, but unfortunately, not everything is covered. While policies include cover for events like natural disasters, severe weather, and civil unrest, disruptions caused by acts of war (whether declared or not) are often excluded.”
“If you’re flying through potentially high-risk areas, you should plan smart. Book flexible accommodation with generous cancellation terms, and always check the wording of your policy. Claims are assessed on a case-by-case basis, but many insurers won’t cover war-related events.”
The airline is responsible for providing the services you’ve paid for, i.e. to get you to your destination, but according to the ACCC, they are not required to guarantee arrival times. In other words, don’t assume your flight will arrive on its advertised schedule.
If your flight is completely cancelled, the airline should be offering a credit or refund, she added. If you need more information contact Great Holiday Escapes today! office@greatholidayescapes.com