Privacy Policy
Purpose of this Privacy Policy
Docklands Travel Pty Ltd T/A Great Holiday Escapes (“we,” “our,” or “us”) outlines how we collect, use, and disclose Personal Information (as defined below). This Privacy Policy applies to information collected through our website (the “Site”) and does not cover information collected through other means.
By using the Site or providing Personal Information to us, you consent to the terms of this Privacy Policy. If you do not agree, please refrain from using the Site or providing Personal Information.
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on the Site, and continued use constitutes your acceptance of any revisions.
Types of Information We Collect
Personal Information
Personal Information identifies you as an individual and may include:
- Name, postal address, email address, and phone number.
- Information collected through Cookies, which helps personalize your experience on the Site.
For more details on Cookies, visit All About Cookies. You can accept or reject Cookies through the Cookies Banner upon your first visit or adjust your browser settings at any time.
Non-Personal Information
Non-Personal Information does not identify you as an individual and may include aggregated data or technical information such as browser type and geographic location.
How We Use Your Information
Personal Information
We may use your Personal Information for purposes such as:
- Fulfilling requests (e.g., sending news, updates, and responding to inquiries).
- Gathering feedback (e.g., surveys).
- Sending important notifications, including changes to terms, policies, or administrative updates.
- Informing you about our products, services, promotions, and special offers.
- Allowing you to share Site-related content with others. If you use this feature, you confirm that you have permission to provide the recipient’s information.
- Enhancing our internal business operations, including data analysis, audits, and website improvement.
Non-Personal Information
Non-Personal Information may be used for any purpose, including sharing with affiliates or third parties. If combined with Personal Information, it will be treated as Personal Information.
Disclosure of Personal Information
We may share your Personal Information:
- With third-party service providers (e.g., hosting, data analysis, customer support).
- As necessary to comply with legal obligations or protect our rights.
Third-Party Sites
This Privacy Policy does not cover third-party websites linked from our Site. We are not responsible for their privacy practices or content.
Security
We use reasonable technical, administrative, and organizational measures to protect Personal Information. However, no data transmission or storage system can be guaranteed to be 100% secure.
Retention of Personal Information
We retain Personal Information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
Access, Update, or Deletion
You may review, correct, or delete your Personal Information by contacting us via the contact details provided on the Site. For your protection, requests must be submitted using the email address associated with your data, and we may verify your identity before processing your request.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: office@greatholidayescapes.com
Please note that email communications may not always be secure. Avoid including sensitive information, such as credit card details, in your correspondence.